We hope that all buyers are satisfied with their purchase. However, this is not always the case. Whether a buyer can return their purchase or not depends if the sellers accepts return or not. Whatever the seller’s policy is, it needs to be clearly specified in the seller’s listing. Even if a seller accepts no return, under Jsobs Money Back Guarantee the buyer can still return an item if it doesn’t match the listing description.
As a seller on Jsobs you are to state whether you accept returns or not. If you accept returns, you must also state the condition under which you accept returns for instance the condition or packaging under which the item should be when returned, who pays for the shipping cost.